REDBACK Reviews

Based on 1649 reviews
59%
(979)
17%
(280)
7%
(115)
5%
(87)
11%
(188)
it worked as expected

I bought a charger for an electric chainsaw because I lost my charger when I moved. I was pleasantly surprised to learn that the "Swift" brand was still in existence and a charger available.

Buy a more generic one like black and decker

Product sucks, mulching bag does not last and then you can’t find a replacement. WTF

S
EA316-47
Sharon Bieber
Warranty response

Had a problem with battery for my weedeater. Reported the problem by email and had a quick response with satisfactory settlement.

Redback 120vdc chainsaw

This is my second redback chainsaw. I'd give it five stars but the first one, the battery would never charge properly and then after about 6 months wouldn't charge with the redback charger. Hopefully the new one performs better. The saw itself is great. Cuts well has plenty of power and if it wasn't for the charging situation I'd certainly give it five stars.

Great product

I first purchased the 120 volt blower & have added the weed eater to my collection.
These products make my chores so much easier.

Perfect!

Erwin in customer service was very nice and helpful. I can't say enough.

So far the battery charger is working great. However I ask about a grass catcher for the same lawnmower but you have nothing in stock. Would have love to order one.

I like them saws

when are you going to put them on sale i saw on ebay a while back 79.,99 free shiping if you buy 5 or more
and you hade them on sale for 99,00 chain saw battrie and charger free shiping

Terrible

I paid over a %24100 for this battery%2C and it claims to last at least 50 minutes. The first time I used it it lasted 30 minutes. The second time 20%2C and now it’s only lasting 10 minutes at a time. Total waste of money

Didn't work -did not charge the battery

Total waste of time and money

Battery charger

This is the second charger I've had and I suppose 5 years is a good run on the first one. There were numerous problems with the batteries for this Redback Mower and thanks to other reviewers I realized that you absolutely cannot let the battery run all the way down or it will be dead and have to be replaced;

Lasted for less than a month

Our battery and/or charger has lasted less than a month and we can’t seem to reach anyone for assistance. The customer service number took me to voicemail and, so far, there’s been no return call.

No good

I ordered there mower by accident. I have tried calling and sending 6 emails and no reply. Don't get ripped off

Great !

My item worked and was delivered as said . Thank you !

40V Battery

I want know about guaranty

Impressive

The Trimmer works beyond my expectations. Battery life is adequate. My only complaint is the neck strap ring is in the wrong place. Needs to be further back towards rear of trimmer.

Battery did not work

The battery I was sent did not work. I tried two different charging stations and none of the squares light up even when the charging station(s) were solid green saying it was fully charged.

Favorite cordless

Redback is my favorite cordless!

Worked perfectly and was in great condition.

I’ve been trying to purchase this charger for months now and I finally was able to locate it. It was part of a lawn set when I initially purchased it but it was misplaced right after. I was concerned about the low price and because I’ve never purchased anything from here before. I’m super grateful and will be purchasing other items as well.

No mower

Ordered never received

Love it!

I have had this mower for three years now and it is still going strong! My new home has a smaller yard which means I only need one battery to mow it all now. I had purchased a second battery when I was at my previous home because it was a fairly large yard and I didn’t want to wait for the battery to charge again in order to finish mowing. The second battery I ordered was not working properly. I reached out to Redback and they not only sent me out a new battery right away but they also included an extra charger for my troubles! I am so happy with this company and their mower! It’s so lightweight and easy to use, it’s also not as loud as gas mowers. If you have a larger yard, I definitely recommend getting an extra battery or two.

Battery

Didn't even last to cut the small front yar. Piece of crap!!!

Good battery with limited runtime

I've ordered a couple of these batteries in the past for my Swift mower. They fit perfectly and perform well. A longer runtime would be nice but a single charge lasts long enough to mow my backyard, but just barely. If you have a sizeable yard, I suggest getting at least two.

Red back charger

I order a charge. When I received it and it look like used and it didn’t work. I reach out to them and they send a replacement. Satisfy with the outcome.

E137C going to the dump.

If you want to spend half your mowing time playing with the switches and waiting for it to run, this is the one for you. But this one is going to the dump. It cuts fine, when it runs. But literally half the time is spent messing with the switches trying to get it to run more than 30 seconds.